FAQ

 

Do I need to make an appointment?

 

We advise all clients to make an appointment in advance of their visit so as to avoid any disappointment.

  

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How long do bespoke commissions take?

 

New commissions are currently being finished at the workshop in six to twelve weeks depending on the material and complexity of the build. 

 

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Do you offer eye examinations and can you fit my lenses for me?

 

We encourage letting us handle the whole process from start to finish. This allows us to make sure we are working with the correct prescription, offer you the best possible lenses for your optical requirements and ensure no damage comes to your new frame in glazing.

 

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Do you travel abroad for bespoke fittings?

 

We conduct trunk shows throughout the year. Please check our Overseas Visits page for more information.

 

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How often should I have my spectacles refurbished?

 

This very much depends on a number of factors including general upkeep, humidity and salt levels in one's perspiration. As a rule of thumb it's a good idea to return frames every year and a half for refurbishment.